Knowledge Management

Knowledge Management

With a tough economy putting pressures on margins, shorter time-to-market, and the technology empowered customers demanding best in-class-service, organizations are struggling to maintain profitability, and look to create value through high quality business expertise and superior productivity. Our Knowledge Services is a strategic step to help you improve service levels, reduce costs, streamline processes, improve process efficiencies, and gain access to best-in-class processes without investing in requisite technology and skills.

How Accer Points Helps
Accer Points's KMS arm focuses on fast moving domains to provide you with accelerated solutions. We go with a transformation beyond SLA in our approach to process outsourcing. Our process framework enables you to run standardized and efficient operations to bring you:

  • > Operational benchmarking: Driving efficiency Delivering Insights & Measurable Business Impact.
  • > A One Stop Shop that tracks and reports value delivered to customer through process re-engineering

Our clients gain insights, business growth, and measurable business impact through pre-built process asset based framework.

Our KM services Include

Technical Publications:
Value through collation: Accer Points's technical publications solutions support all your documentation needs through the product lifecycle. We offer the benefits of seamless execution, scalability, continuous improvement, innovation and flexible business models. By partnering with us you can concentrate on your core business requirements thus saving time and resources.

Sales & Marketing Operations (SMO):
With our unique Bureau Services Model, we deliver seamless, well integrated marketing services deployments that provide customized services and processes to meet specific requirements of customer organizations.

Data Management & Reporting (DM&R):
Our service offerings help in Product Data Accuracy and faster Time-to-Market.

We provide a 24/7 hours support for our clients. Feel free to contact us anytime.
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