IT & Technology Transformation
In today’s digital world, increasing customer awareness and expectations are posing challenges for Communication Service Providers (CSPs). Basic voice and data services such as SMS are a thing of the past and customers are looking for something new. To capture customer mindshare in a digital world, operators must transition to advanced value-added services such as entertainment, finance, education and health. They must provide best-in-class customer experience to reduce churn and maximize average revenue per user (ARPU), while also dealing with rising costs and time to deploy infrastructure.
How Accer Points Helps
At Accer Points, we offer services that are strategically equipped to respond to these trends and challenges. Our services help you:
- > Quickly introduce new services
- > Execute complex systems integration projects
- > Test, develop and migrate services
- > Develop solutions and frameworks that enable next generation services with applications built in our solutions lab
- > Conduct effective customer segmentation and campaign management
Our comprehensive suite of services designed for the consumer segment help reduce operating costs without compromising service quality. Simply put, we help you capture the potential of next generation networks with tactical solutions.
Domain Depth - IT and Consulting
- > Multiple domain consultants
- > Rich experience in CRM, Billing, Mediation, Provisioning, OM, RA, FMS
- > Over extensive engagements comprising Tier 1 and Tier 2 customers